We offer a range of payment options, including all major credit cards, American Express, Apple Pay, Google Pay, and bank transfers, to make your checkout process as seamless as possible. For more detailed information, please check out the payment methods section on our website.

After your order is dispatched, we will send you a confirmation email that includes a tracking number and a direct link to track your shipment. You can also log in to your user account on our website to see the status of your order anytime.

We accept returns within 7 days of purchase, provided the items are in their original condition and packaging. Please note that certain items might be excluded from this policy. For a detailed explanation of how to make a return, please visit our returns and exchanges policy.

If you need to change or cancel your order, you may do so within 24 hours of placing it. Please contact our customer support team promptly to ensure we can accommodate your request before your order is processed.

We strive to ensure every item arrives in perfect condition, but if you do receive a damaged product, please contact us right away. We will guide you through the process of returning the damaged item and arrange for a replacement to be sent to you.

You can enter your promotional code at checkout. Simply type it into the designated promo box and click 'apply.' Your discount should instantly appear in your order total. If you run into any issues, our customer service team is just a message away and ready to assist you.

Yes, we have a retail store. You can visit our website to find the address. We would love to see you and assist you in person!

Our customer service team is available to help you via email, phone, or live chat. You can find all our contact details and the best times to reach us on our contact page. We are here to help with whatever you need!

Yes, we offer gift wrapping for a nominal fee. This option can be added during your checkout process. Whether it is a special occasion or just a thoughtful gesture, our beautiful wrapping service is designed to make your gift even more special.

Thank you for visiting our FAQ page. We hope you found the answers helpful and informative. If you have any more questions or need further assistance, please do not hesitate to contact us today.